Terms & conditions

Let's go Türkiye is a travel agency licensed under the laws of the Republic of Türkiye and a member of TURSAB, the Association of Turkish Travel Agencies. These terms apply to every package, stay, transfer, and service booked through this site or through our team on WhatsApp.

Nothing on this site completes a purchase. Browsing, filtering, and opening a package does not create a booking and does not hold any dates.

• You message us on WhatsApp with your package, dates, and group size.
• We check live availability and send you a written quote.
• A booking exists only once we confirm it in writing and you have paid the deposit we quote.

We never ask for card numbers, passwords, or payment details through this website. Payment is arranged directly with our team.

Package prices are quoted per person based on two people sharing a double room. A solo price with a private room is shown alongside it. Prices cover everything inside Türkiye that the itinerary lists:

• All accommodation as listed, with daily breakfast.
• Airport and inter-city transfers as listed.
• Entrance fees for the sights named in the itinerary.
• A licensed English-speaking guide on touring days.
• Any domestic flights that appear in the itinerary.

Not included: international flights to and from Türkiye, travel insurance, visa fees themselves, meals not listed in the itinerary, personal spending, and optional activities added on request.

If you need to cancel a confirmed booking, the following applies:

• 30 or more days before departure — full refund.
• 15 to 29 days before departure — 25% cancellation fee.
• 14 days or fewer before departure — 50% retained.
• Day of travel, or no-show — non-refundable.

Your booking confirmation restates the exact schedule that applies to your trip. If we cancel a trip for any reason within our control, you receive a full refund.

Some experiences depend on conditions on the day. Hot-air balloon flights are the clearest example: they are cancelled by the operator for safety in poor weather, which happens for roughly 15% of scheduled mornings across the year and more often in winter. Where a listed activity cannot run, we reschedule it if your itinerary allows, or refund that portion.

We are not liable for losses caused by events genuinely outside our control, including weather, strikes, airline schedule changes, border or visa decisions, and civil disruption.

Bangladeshi passport holders need an e-Visa before travelling. We prepare and submit the application for you as part of your booking, but the decision rests with the Turkish authorities, and responsibility for holding a valid passport is yours. Your passport should have at least six months validity remaining beyond your return date.

We strongly recommend travel insurance covering medical treatment, cancellation, and baggage. We do not sell insurance.

Ready-made packages run as described. If you want different dates, extra nights, or a different route, tell us before you book and we will quote the change. Once a trip is confirmed, changes depend on hotel and supplier availability and may carry a cost we will always show you in writing first.

Occasionally we have to substitute a hotel for one of the same or higher standard, or reorder days. We tell you as soon as we know.

Tell us before booking about mobility needs, dietary requirements, or anything else that affects your trip. Some sites and properties in our catalogue are genuinely difficult: Ephesus involves 2–4 km of walking on uneven marble, and cave hotels in Cappadocia are carved into rock with steps and uneven floors. We will tell you honestly what a given itinerary involves and what we can adapt.

If something goes wrong during your trip, message the team on WhatsApp straight away — most problems are fixable on the spot and much harder to fix afterwards. For anything unresolved, write to almamuntr@yahoo.com and we will respond within five working days.

These terms are governed by the laws of the Republic of Türkiye, and disputes fall to the Turkish courts.