Terms and conditions.

Let's go Türkiye is a privately run travel company with a team in Türkiye. These terms apply to every package, stay, transfer, and service booked through this site or through our team on WhatsApp.

Let's go Türkiye is an independent, privately run travel company. We are not affiliated with, endorsed by or acting for the Republic of Türkiye Ministry of Culture and Tourism, the Türkiye Tourism Promotion and Development Agency (TGA) or its GoTürkiye platform, or any other government body.

Browsing, filtering, and opening a package does not create a booking and does not hold any dates. There are no shortcuts to turn an enquiry into a confirmed trip.

• You message us on WhatsApp with your package, dates, and group size.
• We check live availability and send you a written quote.
• A booking exists only once we confirm it in writing and you have paid the deposit we quote.

We never ask for card numbers, passwords, or payment details through this website. Payment is arranged directly with our team.

Package prices are quoted per person based on two people sharing a double room. A solo price with a private room is shown alongside it. Prices cover everything inside Türkiye that the itinerary lists:

• All accommodation as listed, with daily breakfast.
• Airport and inter-city transfers as listed.
• Entrance fees for the sights named in the itinerary.
• A licensed English-speaking guide on touring days.
• Any domestic flights that appear in the itinerary.

Not included: international flights to and from Türkiye, travel insurance, visa fees themselves, meals not listed in the itinerary, personal spending, and optional activities added on request.

Package prices are set in euros. Prices shown in other currencies are converted at a daily market rate as a guide only. Before you pay anything we confirm in writing the total price, the currency, any deposit and when the balance is due.

If you need to cancel a confirmed booking, the following applies:

• 30 or more days before departure — full refund.
• 15 to 29 days before departure — 25% cancellation fee.
• 14 days or fewer before departure — 50% retained.
• Day of travel, or no-show — non-refundable.

Your booking confirmation restates the exact schedule that applies to your trip. If we cancel a trip for any reason within our control, you receive a full refund.

Some experiences depend on conditions on the day. Hot-air balloon flights are the clearest example: the operator and aviation authority cancel flights for safety in wind or poor visibility, which happens more often in winter. Where a listed activity cannot run, we reschedule it if your itinerary allows, or refund that portion.

We are not liable for losses caused by events genuinely outside our control, including weather, strikes, airline schedule changes, border or visa decisions, and civil disruption.

Whether you need a visa depends on your nationality. Many travellers, including most from Bangladesh, India and Pakistan, need either an e-Visa (usually only if they already hold a valid Schengen, US, UK or Irish visa or residence permit) or a visa from a Turkish embassy. Check the official rules for your passport at evisa.gov.tr and your own government's travel advice before you book. If you ask, we help prepare the application, but the decision rests with the Turkish authorities and holding the right passport and visa is your responsibility.

Türkiye's entry rules change. For example, UK government advice (October 2026) says passports must be valid for at least 150 days from the day you arrive, with a blank page. Always check the current rule for your passport before you travel; we cannot accept responsibility for refused entry.

We strongly recommend travel insurance covering medical treatment, cancellation, and baggage. We do not sell insurance.

Ready-made packages run as described. If you want different dates, extra nights, or a different route, tell us before you book and we will quote the change. Once a trip is confirmed, changes depend on hotel and supplier availability and may carry a cost we will always show you in writing first.

Occasionally we have to substitute a hotel for one of the same or higher standard, or reorder days. We tell you as soon as we know.

Tell us before booking about mobility needs, dietary requirements, or anything else that affects your trip. Some sites and properties in our catalogue are genuinely difficult: Ephesus involves 2–4 km of walking on uneven marble, and cave hotels in Cappadocia are carved into rock with steps and uneven floors. We will tell you honestly what a given itinerary involves and what we can adapt.

If something goes wrong during your trip, message the team on WhatsApp straight away — most problems are fixable on the spot and much harder to fix afterwards. For anything unresolved, write to almamuntr@yahoo.com and we will respond within five working days.

These terms are governed by the laws of the Republic of Türkiye. If you are a consumer, you also keep the protection of the mandatory consumer laws of the country where you live, and you may bring a claim in the courts of that country. Nothing in these terms takes away your legal rights as a consumer.